About us
Quality services you can trust.
XAINA is a service platform built around one idea: a higher standard of service, delivered with greater clarity and consistency. We are starting with home cleaning in Dubai.
Home cleaning is where XAINA begins. Over time, the same standard will extend to more services delivered at home, at trusted venues and when urgent help is needed.
Defined services, trained and certified service providers, Kärcher steam hygiene and helpful technology work together, so you know what you are booking and what happens next.
The XAINA Quality Standard
Built on German quality norms.
XAINA service providers are certified against this standard by our German Civil Engineer.
Every booking follows the service details and checklist you see before you pay.
How XAINA quality is maintained
A reliable clean starts with clear expectations.
XAINA brings your service details, price and booking information together, so you know what you are booking and what happens next.
- 01
Clear before you book
Review your service, price and booking details before you confirm.
- 02
Prepared for your service
Your booking tells your Experts which service and checklist to prepare for.
- 03
A consistent checklist
Your selected clean follows the service details shown in your booking.
- 04
Support when something is not right
XAINA Support is available if you need help with your booking.
German cleaning technology
Kärcher steam hygiene, included
UP TO 99.99% of common household germs removed
On suitable smooth hard surfaces under specified test conditions.
Every XAINA clean includes Kärcher steam cleaning at no extra charge.
When used correctly, Kärcher steam cleaners also remove up to 99.999% of enveloped viruses from hard surfaces.
Technology with human oversight
Quality services you can trust. Powered by AI.
Ask XAINA and XAINA Eye help you find the right service and show us what needs attention. Your booking is still prepared, delivered and reviewed by people.
Ask XAINA Beta
Tell XAINA what you need. A few short questions guide you to the right service.
On the web: ask questions by text from the XAINA button.
In the App: the full approved chat and voice experience.
Ask XAINAXAINA Eye Beta
Share a photo or short video so XAINA can understand what needs attention.
On the web: add photo or video evidence when you report an issue.
In the App: the full approved guided XAINA Eye experience.
SmartMatch
SmartMatch helps select a qualified service provider suited to your booking.
SmartMatch works in the background of every booking, on the web and in the App.
Every essential booking and support task remains available on the web. The App adds a richer, more continuous XAINA experience.
The XAINA App
Follow every clean from your phone.
Book, follow and manage every clean in the XAINA App.
- Book again in a few taps
- Booking status and service updates
- Notifications relevant to the booking
- Ask XAINA within easy reach
- XAINA Eye for approved photo and video experiences
- Upcoming and completed bookings in one place